Director of Sales


Tallinn, Harju, Estonia Remote

Full time

Nov 21

We are looking for a Director of Sales Operations to lead Bolt Food's global Sales organization and be a key member of the Bolt Food’s Commercial team. The team's mission is to constantly increase our commercial activities efficiency and effectiveness by taking ownership of the overall strategy and performance of Sales activities across Europe and Africa. To achieve its goals, the Commercial team works closely with a diverse set of HQ stakeholders and the local teams themselves.

The Sales function is responsible for growing our Provider selection — restaurants & merchants that sell food to our platform users. Our goal is to sign up as many Merchants as we can, to have a wide and diverse selection, while also making sure the terms of these partnerships are optimal for both sides.

As the Director of Sales Operations, you will own the function's long-term vision, structure, and overall strategy. You’ll be ultimately accountable for our global Sales output, while leading the HQ Sales Operations and Enablement & Systems teams and their projects roadmap directly.

We expect you to be a leader capable of executing and driving change through people that may or may not report directly to you. For that you should be an expert in stakeholder management, as you will collaborate cross-functionally on a daily basis. You also have to dominate commercial and analytical skills and apply them to face business challenges, using data-driven approaches to problem solving. And finally, you have to be able to translate strategy & planning into action and execution, enabling and ensuring success for the local Sales teams.

Your daily adventures will include:

Develop and execute the Sales Strategy of Bolt Food. Includes segmentation strategy, performance goals and management practices, incentive systems, and org structure;

Provide long-term vision and build a solid culture within Sales global and local teams. Consider market trends and particularities, overall business goals and direction, and competitive landscape to build a high-performance culture;

Scalability. Develop the vision and own the deployment and adoption of proper frameworks for analytics, tools (CRM and others), knowledge base, and ownership of Sales teams worldwide, and make sure everything is working correctly;

Stakeholder management. Align and closely collaborate with other Commercial functions, and HQ and Local teams (Partner Operations, Account Management, Strategic Partnerships, Campaigns, Product, Legal, Marketing, Regional & Country teams);

Project planning and management. Lead or collaborate in the core projects of the function, ensuring maximum impact at optimal effort, in a coordination with other Commercial functions;

Work and travel to local markets in order to improve both our customers' success globally as well our growth and profitability.

Plan, hire, and manage smart, engaged & hardworking global and local teams.

We are looking for:

8+ years experience in sales, preferably in digital marketplaces and highly competitive industries

6+ years experience in leadership and team management roles

Experience in recruiting, coaching and building early stage teams

Passionate about building new businesses and willing to be hands-on to get the job done

Outstanding interpersonal skills, both within your team and with leadership and partners

BSc in Engineering / Business Management / Mathematics / Logistics

MBA will give you bonus points, but is not a must.

Be an analytical thinker who loves to solve problems (advanced Excel skills are a must)

Be an owner and proactively find solutions to business problems

You are organised. You deliver stuff on time & handle stress well

Excellent communication & written skills in English

Availability to travel across different markets throughout Europe & Africa

Why you’ll love it here:

Play a direct role in shaping the future of mobility.

Impact millions of customers and partners in 500+ cities across 45 countries.

Make your mark at one of the fastest-growing organisations in Europe.

Work in fast-moving autonomous teams with some of the smartest people in the world.

Accelerate your professional growth and enjoy unique career opportunities.

Get a rewarding salary and stock option package that lets you focus on doing your best work.

Enjoy health care coverage, extra vacation days, and plenty of other perks to help you be the best you!

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