Country Manager (Portugal)

Bolt

Lisbon, Lisbon, Portugal

Full time

Nov 15

We are looking for a Country Manager who will be responsible for all scooter-related operations in Portugal.

In this role, you'll set the overall strategy for the Rentals business in Portugal and be accountable for P&L outcomes. You'll be responsible for managing strategic relationships with cities, licenses and tender, business and financial performance, operational excellence, and maintaining and continuously improving customer experience for e-scooter riders.

This is a role for a strong, analytical operator. The role requires excellent collaboration across different functional and specialized teams, and will be a key part of the Leadership team. We need leaders who are innovators and can build, coach, and encourage teams to reach their potential.

Your daily adventures will include:


P&L Ownership: Demonstrating accountability to revenue and profitability across Portugal. You will be responsible for growing rides, revenue, and profits in a highly competitive space.


Vision: Defining and implementing the mission and strategy for the local Rentals business - from a growth, profitability, and customer experience perspective.


Customer Experience: Owning the customer experience in your markets. Identifying and fixing customer experience issues that impact our customers and cities.


Competitive Landscape: Understanding the competitive micromobility landscape, and identifying & resolving competitive gaps.


Leadership: Building, developing, and leading a team of passionate people toward shaping the future of the local Rentals business. Leading by example and establishing an inclusive and successful team culture.


Process Improvement: Finding ways to do things better and making existing processes more efficient and automated, including standardizing and centralizing processes and working with Product/Engineering and support functions to systematize our needs.


Cross-Functional Collaboration: Working cross-functionally with Ops, Policy, Legal, Product, and other teams to address unique challenges and opportunities in your market. Navigating regulatory challenges that impact our constantly-evolving business.


Problem solving: Working with local, regional and global teams to resolve critical problems impacting the business and ensuring that insights advise broader critical initiatives.

We are looking for:


5-7 years of professional work experience; 3+ of those years in consulting / strategy / investment banking / business intelligence / strategy or related field; high-growth operations or startup experience.


2+ years of experience managing people and a team.


P&L ownership experience is preferred but not required.


Data-driven decision mentality and sound business judgment via strong analytical thinking.


Solid track record of building and performing in a highly cross functional environment.


Extremely proactive, self starter mentality with strong organizational skills.


Strong communication skills. You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the important points, and disseminate concrete insights.


Ability to thrive in an ambiguous environment that is constantly evolving.


Excellent English and native-level Portuguese language skills.

Why you’ll love it here:


Play a direct role in shaping the future of mobility.


Impact millions of customers and partners in 500+ cities across 45 countries.


Make your mark at one of the fastest-growing organisations in Europe.


Work in fast-moving autonomous teams with some of the smartest people in the world.


Accelerate your professional growth and enjoy unique career opportunities.


Get a rewarding salary and stock option package that lets you focus on doing your best work.


Enjoy health care coverage, extra vacation days, and plenty of other perks to help you be the best you!

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